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Telecommunications relay service (TRS) form

TRS forms for calendar year 2018 are due March 29, 2019 at 5:30 P.M. EST. Please login to the PUCO Community to file your 2018 TRS form. 

Telecommunications relay service (TRS) is a telephone service that allows Ohioans with communication disabilities, for example hearing or speech disabilities, to place and receive telephone calls. 7-1-1 is assigned nationwide for access to TRS. These consumers use special telephone devices known as a text telephone (TTY) or a telecommunications device for the deaf (TDD). There is no cost to the TRS user. Additional information is available on the FCC website.

Telecommunications relay service annual assessment

R.C. 4905.84 provides that the PUCO shall collect from each service provider that is required under federal law to provide its customers’ access to TRS an annual assessment to pay for the costs incurred by the TRS provider for providing TRS in Ohio.

For purposes of calculating the TRS annual assessment, Ohio Adm.Code 4901:1-6-36 instructs applicable service providers to submit to PUCO staff a completed form, as prescribed by PUCO staff, which contains the number of the service provider’s retail customer access lines or their equivalent. This form is to be utilized by all service providers that are required under federal law to provide its customers access to TRS, including:

  • telephone companies,
  • commercial mobile radio service (CMRS) providers, sometimes referred to as wireless providers, and
  • providers of advanced services or internet protocol-enabled services that are competitive with or functionally equivalent to voice-grade, end user access lines.

Advanced services and internet protocol-enabled services have the meanings ascribed to them by federal law, including federal regulations. The form is to be submitted using access line or equivalent count data as reported to the Federal Communications Commission Form 477, 499, or other equivalent FCC form as of December 31.

Following the PUCO calculating the assessment based on the TRS forms, TRS filers will be invoiced and will be given a 60 day notice to pay the TRS annual assessment, which is used to pay the cost incurred by the TRS provider for providing TRS service in Ohio.

Pursuant to R.C. 4905.84(D) and Ohio Adm.Code 4901:1-6-36(H), the information provided in the TRS report is considered confidential and not published by the PUCO.