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Notice under the Americans with Disabilities Act

In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 ("ADA") and Section 504 of the Rehabilitation Act of 1973 (Rehabilitation Act), the Public Utilities Commission of Ohio (PUCO) and the Ohio Power Siting Board (OPSB) will not discriminate against qualified individuals with either physical or mental disabilities in its services, programs or activities.

Employment

The PUCO and the OPSB do not discriminate on the basis of disability in hiring or employment practices and comply with all applicable federal, state, and local laws, rules and regulations in the area of non-discrimination in employment, including, but not limited to the regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the ADA.

Effective communication

The PUCO and the OPSB will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the PUCO's and the OPSB’s services, programs, and activities, including qualified sign language interpreters, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.

Modifications to policies and procedures

The PUCO and the OPSB will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities.  For example, individuals with service animals are welcomed in the PUCO and the OPSB offices, even where pets are generally prohibited.

Anyone who requires an auxiliary aid or service for effective communication or a modification of policies or procedures to participate in a service, program, or activity of the PUCO or the OPSB should contact the ADA/Rehabilitation Act Coordinator as soon as possible but no later than 48 hours before the scheduled event:

Thomas Flynn
ADA Coordinator for the 
Public Utilities Commission of Ohio
180 East Broad Street, 4th Floor
Columbus, Ohio 43215-3431
Phone: 614.387.1003
Tom.Flynn@puco.ohio.gov

The ADA does not require the PUCO or the OPSB to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.

The PUCO and the OPSB will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.

PUCO and OPSB grievance procedure under the Americans with Disabilities Act and Rehabilitation Act

This grievance procedure is established to meet the requirements of the ADA and Rehabilitation Act. It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by the PUCO or the OPSB.

The complaint should be in writing and contain information about the alleged discrimination, such as name, address, and phone number of complainant and the location, date, and description of the problem. Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint, will be made available for persons with disabilities upon request.  Additionally, there is a form available here that may be used to formulate a complaint.

The complaint should be submitted by the complainant or the complainant’s designee as soon as possible but no later than 60 calendar days after the alleged violation to:

Thomas Flynn
ADA Coordinator for the
Public Utilities Commission of Ohio
180 East Broad Street, 4th Floor
Columbus, Ohio 43215-3431
Phone: 614.387.1003
Tom.Flynn@puco.ohio.gov

Within 15 business days after receipt of the complaint, the ADA/Rehabilitation Act coordinator or the coordinator’s designee will meet with the complainant to discuss the complaint and the possible resolutions. Within 15 business days of the meeting, the ADA/Rehabilitation Act coordinator or the coordinator’s designee will respond in writing, and where appropriate, in a format accessible to the complainant, such as large print or audio tape. The response will explain the position of the PUCO or the OPSB and offer options for substantive resolution of the complaint.

If the response by the ADA/Rehabilitation Act coordinator or the coordinator’s designee does not satisfactorily resolve the issue, the complainant or the complainant’s designee may appeal the decision to the chief of staff of the PUCO within 15 calendar days after receipt of the response.

Within 15 calendar days after receipt of the appeal, the chief of staff or the chief of staff’s designee will meet with the complainant to discuss the complaint and possible resolutions. Within 15 calendar days after the meeting, the chief of staff or the chief of staff’s designee will respond in writing and, where appropriate, in a format accessible to the complainant with a final resolution of the complaint.

All written complaints received by the ADA coordinator or the coordinator’s designee, appeals to the chief of staff, and responses from those offices will be retained by the PUCO and/or the OPSB for at least three years.

Resources for persons who are deaf, hard of hearing, or deaf-blind for participation in administrative hearings or functions

For accommodations available for persons who are deaf, hard of hearing, or deaf-blind related to participation in PUCO or OPSB hearings or functions, individuals must contact the attorney hearing examiner or office where the services are needed as soon as possible, but not later than 48 hours before the scheduled event. If an accommodation is not made by that examiner or office, individuals may contact the ADA coordinator to file a complaint:

Thomas Flynn
ADA Coordinator for the
Public Utilities Commission of Ohio
180 East Broad Street, 4th Floor
Columbus, Ohio 43215-3431
Phone: 614.387.1003
Tom.Flynn@puco.ohio.gov