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As of March 13, 2020, the PUCO is at minimal staffing levels and responses may be delayed. Please use the online contact form here.

Water consumer information

The PUCO regulates investor-owned water and wastewater companies throughout the state. If your water and wastewater provider is a municipality, county, cooperative, or water and/or sewer district, the PUCO does not regulate it. The water and wastewater industry is a complex system consisting of three main components: source, treatment and distribution.

General information