Electric consumer information
- April 1, 2020
- Beware of utility scams!
Consumers who suspect an unfair or deceptive sales practice should contact the PUCO through our online contact form.
- July 13, 2018
- Ohio's renewable energy portfolio standard
Ohio law contains a renewable energy portfolio standard that requires that 8.5 percent of electricity sold by Ohio’s electric distribution utilities or electric services companies must be generated from renewable energy sources by 2026.Read More
- Winter Reconnect Order: Maintain electric and natural gas service
The Winter Reconnect Order allows customers who have had their home heating service disconnected for nonpayment or who have been threatened with disconnection the opportunity to pay a maximum of $175, plus a reconnection fee, to restore or maintain their utility service.Read More
- Electric power outages: A PUCO guide to being prepared
While the electric distribution system in Ohio is typically safe and reliable, service interruptions can result from weather conditions such as thunderstorms, high winds, or snow storms. The PUCO has some suggestions and answers to frequently asked questions if weather events should occur and cause a service interruption.Read More
The electric industry consists of three main components: generation, transmission, and distribution. The PUCO regulates all transmission and distribution companies.
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