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As of March 13, 2020, the PUCO is at minimal staffing levels and responses may be delayed. Please use the online contact form here.

Create a PUCO account for DIS and e-filing

Creating your PUCO account

In order to file an annual report, subscribe to cases, or electronically file documents using the PUCO Docketing Information System (DIS), you will need to establish a PUCO account (a user name and password). 

Usernames and passwords are created by the user based on an unique email address. 
(PUCO Employees must use "PUC\" before their assigned usernames.) External users are free to create their own usernames (which are not case sensitive) and passwords, which are case sensitive, must be at least 8 characters, and contain at least three of the following:

  • alphabetic uppercase characters (A through Z);
  • alphabetic lowercase characters (a through z);
  • numerals (0 through 9);
  • non-alphabetic characters (such as !, $, #, %).

Click on the Subscribe & E-file link on the DIS page. You should get the following log in screen:

Click on "Create Account" or, if you think you may already have created a PUCO username and password but can't remember what you used, click on "Forgot Password" on the log in screen and fill in your email address. Your password will be reset and emailed to you. 

If you create a new account, you will also be asked to create a security question and answer to be used in the event you forget your password. Please note that the answer to your security question is case sensitive. If you have successfully created you account, you will get this confirmation screen:

Click “Continue” to log in and create an e-filing profile if you wish to begin e-filing documents. 

In order to e-file documents in DIS or reserve a case, the Docketing Division must have received your participation agreement and approved your profile.

See the electronic filing manual & technical requirements for more information or call the Docketing Division at (614) 466-4095.

Click here to change your account email address or password settings


Download these instructions with screen shots