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Transportation network companies

On March 23, 2016, House Bill 237 regarding transportation network companies (TNC) in Ohio became effective. HB237 enacts chapters 4925 and 3942 of the Ohio Revised Code (ORC) to require all TNCs in Ohio to apply for a permit with the Public Utilities Commission of Ohio (PUCO). These laws will help ensure safe and reliable service to all Ohio consumers who use these TNCs.

What is a transportation network company?

A transportation network company is any company operating in Ohio that uses a digital network to connect riders with drivers who provide transportation services. This includes companies such as Lyft and Uber.

What is the PUCO’s role?

The PUCO will issue a TNC permit to any company that does all of the following: applies for a permit, affirms that they will remain in compliance with state law and the PUCO’s rules and submits a permit fee of $5,000. Permits issued will be effective for one year from the issuance date. The permit application form is available on the PUCO website.

Will individual drivers have to register with the PUCO?

No, drivers will not have to register with the PUCO. Drivers will continue to be screened and registered to drive by the TNCs.

If there are any complaints about any TNCs, where should they go?

Any complaints about a TNC should be directed towards that company’s customer support. Pursuant to ORC 4925.05, each TNC is required to have complaint procedures and must disclose its complaint procedures on its network.

Where can I learn more about the new laws going into effect?

ORC 4925 and 3942 detail the procedures and requirements for the TNCs to obtain permits and operate in the state of Ohio.