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Services and resources for business utility customers

The Public Utilities Commission of Ohio (PUCO) can help resolve issues between business customers and utility companies under PUCO jurisdiction. The PUCO call center can mediate customer complaints, enforce regulatory rules and resolve service quality issues for business utility customers.

If you have a problem with your utility service, first contact the company. If the company is unable to resolve the problem, call the PUCO toll free at (800) 686-PUCO (7826), and our call center staff will work to mediate the dispute between you and the utility company. You can also file a complaint online.

Other services provided by the PUCO

  • Explanation of the rules and regulation governing utility companies
  • Information on how to participate in PUCO public hearings
  • Energy conservation tips
  • Speakers for business organization meetings and conferences

For information about scheduling a speaker or to request copies of publications, contact the Office of Public Affairs at (614) 466-7750.