- Consumer guide to internet phone service
Voice and other telecommunications services traditionally carried over the public telephone network are now being offered using Internet technology. If you are considering these services, commonly known as Voice over Internet Protocol (VoIP), the frequently asked questions below provide useful information that may
- Customer service phone numbers for major utility companies
Telephone AT&T (800) 660-1000 www.sbc.com/att CenturyTel (800) 201-4099 (residential customers) (800) 201-4102 (business customers) www.centurytel.com Cincinnati Bell (513) 565-2210 www.cincinnatibell.com Corecomm (888) 396-3040 (business customers) (877) 267-3266 (residential
- Distributed generation: generating your own electricity
An electric customer can shave the “peak” off the power they would otherwise buy on a hot summer day--or when electricity prices are too high, by using a customer-owned generator . Self generation is also an option for customers who prefer to use renewable energy from the sun, wind or biomass -based fuels.
- Do Not Call Registry: Preventing unwanted telemarketing calls
Are you tired of your dinner or evening relaxation being interrupted by calls from telemarketers? You now have the power to take charge of the number of telemarketing calls you get at home. The Federal Communications Commission (FCC) and the Federal Trade Commission have implemented a national “do not call”
- Duke Energy Ohio's 2012 electric distribution rate case
On July 9, 2012, Duke Energy Ohio filed an application with the Public Utilities Commission of Ohio (PUCO) to increase rates for electric distribution service. Four local public hearings have been scheduled to allow the public an opportunity to provide testimony on the company’s application.
- Duke Energy Ohio's 2017 electric distribution rate case
On March 2, 2017, Duke Energy Ohio submitted an application to increase its rates for electric distribution service.
- Duke Energy Ohio's electric security plan
History of Electric Deregulation in Ohio A law enacted in 1999 restructured Ohio’s electric industry by changing the way customers shop for electricity. The law, which took effect on Jan. 1, 2001, provided a five-year market development period. During this period, the utilities’ rates were frozen to allow a
- Duke Energy Ohio's Natural Gas Distribution Rate Case
On July 9, 2012, Duke Energy Ohio filed an application with the Public Utilities Commission of Ohio (PUCO) to increase rates for natural gas distribution service. Four local public hearings have been scheduled to allow the public an opportunity to provide testimony on the company’s application.
- Electric customers' bill of rights
Learn some of the rights and responsibilities you have as an electric customer in Ohio, and the rules electric companies are required to follow.
- Electric do not aggregate list
What is the electric do not aggregate List? The electric do not aggregate list contains the name, service address and identification numbers of Ohio electric utility customers that desire to remove themselves from the pool of customers eligible to participate in an electric opt-out governmental aggregation program.
- Electric overview
The electric industry consists of three main components: generation, transmission, and distribution. Senate Bill 3, passed by the Ohio General Assembly in 1999, allows Ohioans to choose the company that generates their electricity. This program is commonly referred to as electric choice. Generation providers are
- Electric power outages: A PUCO guide to being prepared
While the electric distribution system in Ohio is typically safe and reliable, service interruptions can result from weather conditions such as thunderstorms, high winds, or snow storms. The PUCO has some suggestions and answers to frequently asked questions if weather events should occur and cause a service interruption.