COLUMBUS, OHIO (June 5, 2015) –With summer approaching, the Public Utilities Commission of Ohio (PUCO) is reminding consumers of important outage preparation information.
While the electric distribution system in Ohio is typically safe and reliable, weather conditions such as thunderstorms, high winds or snow storms can cause service interruptions.
The PUCO offers these tips for being prepared in the event electric customers experience a service interruption.
What should I do during a power outage?
All outages should be immediately reported to your electric company. Since many other customers may be calling at the same time, you may not be able to speak with a live person. You can still report your outage by following the automated instructions. This will let the utility company know the location and extent of the outage. The company must keep a record of all outages.
Unplug all major appliances and electronics, such as computers and televisions, to protect them from a possible power surge when the power comes back on. By leaving one light on, you will be able to tell when your service is restored.
How can I be prepared year-round?
For practical purposes, every home should have a storm kit. The following items should be included for unexpected power interruptions.
Make sure you know how to manually open and close any electric garage doors, security doors or gates. Have surge protectors on important electrical equipment such as computers, DVD players and televisions. Be aware that during an outage, gas appliances with electronic ignitions will not work because electricity is needed to ignite the natural gas. Appliances requiring fans or other electric devices to run (such as central heating units and gas clothes dryers) will not operate.
The Public Utilities Commission of Ohio (PUCO) is the sole agency charged with regulating public utility service. The role of the PUCO is to assure all residential, business and industrial consumers have access to adequate, safe and reliable utility services at fair prices while facilitating an environment that provides competitive choices. Consumers with utility-related questions or concerns can call the PUCO Call Center at (800) 686-PUCO (7826) and speak with a representative.
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