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For Immediate Release
Contact:  Matt Schilling
(614) 466 7750

National Telephone Discount Lifeline Awareness Week: September 8-14, 2014


COLUMBUS, OHIO (August 28, 2014) – The Public Utilities Commission of Ohio (PUCO) reminds low-income families to be aware of the Lifeline National Telephone Discount program. Lifeline assistance can help low-income families connect to the nation’s communications networks in order to find jobs, access health care, connect with family and call for help in an emergency by providing discounts on basic monthly telephone service for qualified customers.

Along with the Federal Communications Commission (FCC), the National Association of Regulatory Utility Commissioners (NARUC) and the National Association of State Utility Consumer Advocates (NASUCA), the PUCO encourages families to know that they have options for staying connected.

 “The PUCO advises consumers to look into all options for their families when it comes to staying connected. Lifeline is a great resource for low-income families to be included in recent communication technologies” Chairman Thomas W. Johnson stated.

How to enroll

In order to apply for the Lifeline program, call your local telephone company.  A list of participating companies in Ohio can be found here

Eligible families are those that do not already have a Lifeline program in their household, are able to verify that they are at or below 150 percent of the federal poverty guideline or that participate in one or more assistance programs. Qualifying assistance programs include Medicaid, Supplemental Nutrition Assistance Program, general assistance, Ohio Works First, Supplemental Security Income, Section 8 Public Housing Assistance, Home Energy Assistance Programs or the National School Free Lunch Program.  

To see if your family is eligible and to find out how to apply, visit Also note that Lifeline subscribers must recertify their eligibility every year.

For more information on Lifeline or other low-income assistance programs, visit the PUCO website at



The Public Utilities Commission of Ohio (PUCO) is the sole agency charged with regulating public utility service. The role of the PUCO is to assure all residential, business and industrial consumers have access to adequate, safe and reliable utility services at fair prices while facilitating an environment that provides competitive choices. Consumers with utility-related questions or concerns can call the PUCO Call Center at (800) 686-PUCO (7826) and speak with a representative.

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