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Telephone Consumer Information

November 16, 2012
Known call completion issues

Commissioner Lynn Slaby's letter to the editor regarding rural call completion issues. The PUCO urges customers who experience these problems contact the PUCO Call Center at 800-686-PUCO (7826).

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Stay connected with Lifeline

Lifeline Assistance makes basic local telephone service more affordable for income-eligible families across Ohio. Those who qualify could receive discounts for monthly telephone bills and/or installation costs of telephone service.

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The telecommunications industry is a system of switches and lines that interconnect to provide communication between multiple parties. Today, the telecommunications industry includes local telephone service, long distance telephone service, wireless telephone service, paging service, Internet service, Voice over Internet Protocol (VoIP), and a wide array of other competitive products and services. All of these different methods of communication operate through networks forming a global telecommunications industry

General Information