The new and improved Percentage of Income Payment Plan, PIPP Plus, makes monthly payments more affordable on a year-round basis. And, when a PIPP Plus household pays the monthly PIPP Plus payment on-time and in-full, some of their old debt and the rest of that month's bill goes away in the form of a credit on their utility account.

PUCO Civil Forfeiture Program Ensuring safe commercial transportation throughout Ohio is a priority of the Public Utilities Commission of Ohio (PUCO). One way this is achieved is through developing consumer protection and safety regulations and monitoring motor carriers for compliance with the proper federal and

Utility services can be a concern for many households and businesses. Whether it is having a question about a bill, needing information about assistance programs or wanting to know how to save money, many Ohioans are unsure of the available resources. As the state agency that regulates public utility services

Radioactive Shipments and Security Approximately three million packages containing radioactive material are transported annually within the United States . Due to the effectiveness of transportation safety standards and regulations, no known deaths or serious injuries have resulted to transportation workers,

Shows Ohio railroad crossings with accidents between the years 2006 through 2011. 

The Railroad Information System contains a comprehensive database of highway-rail crossings in the State of Ohio. You can search for a crossing based on county, type of crossing, position of crossing, and status.

Railroad Overview A major rail center, Ohio has the fourth highest rail traffic in the country. This traffic must coexist with more than 7 million licensed drivers and 11 million registered motor vehicles. Since 1991, a partnership between the PUCO, the Ohio Rail Development Commission (ORDC), and the

Railroad Quiet Zones A quiet zone is a railroad grade crossing at which trains are prohibited from sounding their horns in order to decrease the noise level for nearby residential communities. The train horns can be silenced only when other safety measures compensate for the absence of the horns.

This information discusses Ohio’s utility ratemaking process and how the Public Utilities Commission of Ohio (PUCO) determines the rates to be charged by a public utility.  Rate Case Proceeding When a utility company files an application for a rate increase with the PUCO, it must include the rationale for the

Reading your own meter is one of the easiest ways to ensure that you are paying only for the natural gas you use. It is simple to do, and most companies will let you submit your meter reading over the phone or through the Internet. Most natural gas companies attempt to obtain an actual meter reading every other

Safe Drinking Water Water is a limited resource. Although nearly 80 percent of the Earth’s surface is covered by water, less than one percent of that water is fresh. Even fresh water must be treated or purified before it can be consumed. The clean water you consume is produced and delivered by your water

Services and Resources for Business Utility Customers The Public Utilities Commission of Ohio (PUCO) can help resolve issues between business customers and utility companies under PUCO jurisdiction. The PUCO call center can mediate customer complaints, enforce regulatory rules, and resolve service quality issues

Our nation’s electric power infrastructure that has served us so well for so long – also known as “the grid” – is rapidly running up against its limitations. Our lights may be on, but systemically, the risks associated with relying

Lifeline Assistance makes basic local telephone service more affordable for income-eligible families across Ohio. Those who qualify could receive discounts for monthly telephone bills and/or installation costs of telephone service.

Telecommunications Overview The telecommunications industry is a system of switches and lines that interconnect to provide communication between multiple parties. Today, the telecommunications industry includes local telephone service, long distance telephone service, wireless telephone service, paging service,