Consumer Topics
- Links to other Government Agencies and Programs
Consumer Office of the Ohio Consumers' Counsel Ohio Association of Community Action Agencies Ohio Office of Community Services Ohio Utilities Protection Service (OUPS): "Call before you dig" Energy American Municipal Power-Ohio Energy Information Administration Federal Energy
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- Local public hearings on Duke rate cases begin Feb. 19
On July 9, 2012, Duke Energy Ohio filed an applications with the PUCO to increase rates for electric distribution and natural gas distribution service. Four local public hearings have been scheduled to allow the public an opportunity to provide testimony on the company’s application.
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- Motor Carrier Compliance Reviews
Motor Carrier Compliance Reviews One of the motor carrier regulatory duties of the Public Utilities Commission of Ohio (PUCO) is to conduct compliance reviews of motor carriers to ensure they are operating safely and responsibly. These reviews are conducted in conjunction with the Federal Motor Carrier Safety
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- Motor Carrier Overview
Commercial transportation companies in Ohio are public utilities under the jurisdiction of the PUCO. These companies pay special fees and taxes in exchange for exemption from other taxes, such as sales tax on equipment. They are also exempt from many forms of local regulation. The PUCO is committed to improving road
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- Motor Carrier Post-Inspection Process
Motor Carrier Post-Inspection Process Driver/Vehicle Inspections The Public Utilities Commission of Ohio (PUCO) and the Ohio State Highway Patrol strive to perform thorough and fair motor carrier inspections to ensure safety on Ohio highways. Each safety inspection follows a thorough process to make sure the
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- Moving in Ohio: Know your rights when hiring a moving company
Congratulations on your move! When hiring a moving company, you have rights guaranteed by law and enforced by the PUCO. When planning a move, and hiring a moving company, you should know your rights regarding: Estimates Bill of lading Insurance coverage Claims Estimates When selecting a moving company, you
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- Moving 'To Do' List
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The checklist below covers many of the tasks you may need to do before you move, depending on how far you'll be moving.
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- Natural Gas Apples to Apples Charts Information
Natural Gas Apples to Apples Charts – Tools to Help You Find and Compare Competitive Suppliers Ohio’s natural gas choice programs allow customers to choose an alternative supplier for natural gas. The PUCO Apples to Apples comparison charts provide you with the name, phone number, and current offer
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- Natural Gas Customers’ Bill of Rights
The Public Utilities Commission of Ohio (PUCO) is the state regulatory agency that has authority over investor-owned public utilities, including local natural gas companies. The PUCO regulates the rates customers pay for natural gas distribution, monitors the market-based rates charged for natural gas supplies and
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- Natural Gas Industry Terms for Business Customers
Natural Gas Industry Terms for Business Customers As the cost for natural gas continues to rise, small businesses have to work harder to manage natural gas costs. Knowing and understanding your natural gas bill is an easy way to make sure you are paying the correct amount for your natural gas service, and to
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- Natural Gas Overview
Natural Gas Overview Natural gas is the energy source most Ohioans use to heat their homes. Several separate and distinct industries produce, transport, and distribute gas throughout Ohio . These segments are production companies, transmission companies, distribution companies, and marketers. The
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- Natural Gas Pipeline Safety in Ohio
The PUCO is committed to ensuring the safe, reliable and environmentally sound operation of Ohio's natural gas pipeline system. PUCO investigators inspect each natural gas pipeline system in the state at least once every two years and review records and procedures implemented by utilities. When violations are detected, the PUCO orders corrective action and may assess fines and other penalties to ensure that Ohio’s natural gas pipeline systems continue to deliver natural gas safely and reliably.
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- Natural Gas Safety
Natural gas is used by more than 50 percent of American households as their main heating source. Natural gas is clean, efficient, and relatively safe. However, because there are potential dangers associated with natural gas usage, the Public Utilities Commission of Ohio (PUCO) recommends that consumers
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- New Entrant Motor Carrier Safety Program
New Entrant Motor Carrier Program Safety Audit The New Entrant Motor Carrier Safety Program, administered by the Public Utilities Commission of Ohio (PUCO), is designed to help new motor carrier operations understand the complex federal and state regulations that motor carriers are required to follow. This program
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- March 5, 2012
- Ohio American / Aqua Ohio Water Rate Case
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- Ohio Rail Hotline
The Ohio Rail Hotline, maintained jointly by the PUCO, the Ohio Rail Development Commission, and the Ohio Department of Transportation, at (866) 814- RAIL (7245), provides Ohioans with a toll-free resource answering all their railroad crossing questions. Call the Ohio Rail Hotline to obtain information and ask
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- Ohio Relay Service
Ohio Relay Service What is the Ohio Relay Service? The Ohio Relay Service (ORS) provides full telephone accessibility to people who are deaf, deaf-blind, hard-of-hearing or speech-disabled. Specially trained Communication Assistants (CA's) process relay calls and stay on the line to relay conversations
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- Ohio Utilities Protection Service (OUPS): "Call before you dig"
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Call 8-1-1 or 1-800-362-2764 before you dig: It’s the law!
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- Ohio's Rail Grade Crossing Programs
Ohio is a national leader in terms of railroad operations. Ohio is home to nearly 40 railroads that operate thousands of trains in Ohio every day over approximately 5,200 miles of track and 6,100 public grade crossings. The Public Utilities Commission of Ohio (PUCO) is the state agency with regulatory authority over
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