- U.S. EPA’s clean power plan and next steps for Ohio
On June 2, 2014, the U. S. Environmental Protection Agency, under the authority of the Clean Air Act, proposed rules to reduce carbon pollution from existing electricity-generating power plants. Termed the Clean Power Plan, it requires each state to develop a unique state-specific plan to achieve carbon reduction targets by 2030.
- Winter Reconnect Order: Maintain Electric and Natural Gas Service
The Winter Reconnect Order is issued by the PUCO on an annual basis to allow natural gas and electric customers to maintain or restore their home heating service.
- FirstEnergy's Electric Security Plan
An electric security plan (ESP) is a rate plan for the supply and pricing of electric generation service. FirstEnergy’s current ESP is in effect through May 2016.
- Duke Energy Ohio's Electric Security Plan
History of Electric Deregulation in Ohio A law enacted in 1999 restructured Ohio’s electric industry by changing the way customers shop for electricity. The law, which took effect on Jan. 1, 2001, provided a five-year market development period. During this period, the utilities’ rates were frozen to allow a
- Stay connected with Lifeline
Lifeline Assistance makes basic local telephone service more affordable for income-eligible families across Ohio. Those who qualify could receive discounts for monthly telephone bills and/or installation costs of telephone service.
- Customer Service Phone Numbers for Major Utility Companies
Telephone AT&T (800) 660-1000 www.sbc.com/att CenturyTel (800) 201-4099 (residential customers) (800) 201-4102 (business customers) www.centurytel.com Cincinnati Bell (513) 565-2210 www.cincinnatibell.com Corecomm (888) 396-3040 (business customers) (877) 267-3266 (residential
- Net Metering FAQ
Generating Your Own Electricity: Net Metering Interested in producing your own electricity? Let us provide you with general information to assist you in making an informed decision. If you are an electric utility customer and are interested in generating your own electricity from renewable sources Ohio law allows
- Links to other Government Agencies and Programs
Consumer Office of the Ohio Consumers' Counsel Ohio Association of Community Action Agencies Ohio Office of Community Services Ohio Utilities Protection Service (OUPS): "Call before you dig" Energy American Municipal Power-Ohio Energy Information Administration Federal Energy
- How to Testify at a PUCO Public Hearing
The public hearing process allows consumers to comment on a pending case before the Public Utilities Commission of Ohio (PUCO). The public hearing is a formal proceeding, not an informal meeting. Depending on the type of case, public hearings may be scheduled by the PUCO at the PUCO’s offices, or in a utility
- Percentage of Income Payment Plan Plus (PIPP Plus)
The new and improved Percentage of Income Payment Plan, PIPP Plus, makes monthly payments more affordable on a year-round basis. And, when a PIPP Plus household pays the monthly PIPP Plus payment on-time and in-full, some of their old debt and the rest of that month's bill goes away in the form of a credit on their utility account.
- March 5, 2012
- Aqua Ohio water rate case
- PUCO Community Outreach
Utility services can be a concern for many households and businesses. Whether it is having a question about a bill, needing information about assistance programs or wanting to know how to save money, many Ohioans are unsure of the available resources. As the state agency that regulates public utility services
- Distributed Generation: Generating Your Own Electricity
An electric customer can shave the “peak” off the power they would otherwise buy on a hot summer day--or when electricity prices are too high, by using a customer-owned generator . Self generation is also an option for customers who prefer to use renewable energy from the sun, wind or biomass -based fuels.
- Ohio Relay Service
Ohio Relay Service What is the Ohio Relay Service? The Ohio Relay Service (ORS) provides full telephone accessibility to people who are deaf, deaf-blind, hard-of-hearing or speech-disabled. Specially trained Communication Assistants (CA's) process relay calls and stay on the line to relay conversations
- Columbia Gas of Ohio Standard Choice Offer
Beginning in April 2010, Columbia Gas of Ohio will change the way it buys natural gas for customers who have not selected an alternative natural gas supplier or enrolled with a government aggregation buying group. The changes will not affect