2-1-1 and 3-1-1 2-1-1 is the nationwide abbreviated dialing code for free access to health and human service agencies’ information. 3-1-1 is the nationwide abbreviated dialing code for non-emergency police and government agencies. How 2-1-1 and 3-1-1 Work Calls to 2-1-1 are free and are routed by the local

90 Years and Counting: The History of the PUCO Utility and transportation regulation began in Ohio in 1867 when the General Assembly established the Office of the Commissioner of Railroads and Telegraphs. With the advice and consent of the Senate, the governor appointed the commissioner for a two-year term.

Learn about utilities with Reggie the PUCO Regulator  and his friends. Children are introduced to the importance of utilities and the basics of how utilities work. This activity book contains puzzles, coloring pages, and other fun activities for young children. The Science of Energy  was developed by the PUCO as a

The Public Utilities Commission of Ohio (PUCO) is a state agency that has authority over some aspects of the service provided by your local telephone company. When you sign up for service, the company must provide the terms and conditions

The Public Utilities Commission of Ohio (PUCO) is committed to improving commercial motor vehicle safety and ensuring quality, equitable service for Ohioans. The PUCO registers more than 2,500 hazardous materials transporters each year and works to ensure carriers are safely transporting these commodities on Ohio’s

Fluctuating energy prices can have a dramatic influence on monthly energy bills. In addition to following conservation tips and considering competitive supplier options, consumers can take advantage of budget billing to offset increased energy costs for heating during the winter months and cooling during the summer

Why do we need new area codes? Over the past decade, the importance of technology in everyday life has increased tremendously. Households no longer have a single phone for the whole family. Now, many households have multiple phone lines, cell phones, and Internet access. Businesses also require more phone lines and

Under customer choice programs for Duke Energy, Columbia Gas of Ohio, Dominion East Ohio, and Vectren Energy Delivery of Ohio, you may choose your natural gas supplier. Your local natural gas utility will continue to deliver the gas to your home or business. If you are considering switching natural gas suppliers,

With electric choice in Ohio, you may be able to choose the electric supplier that provides the generation of your electricity. If you choose a new electric supplier, your local electric utility will continue to deliver the electricity to your home, and you should continue to call your local electric utility if

Beginning in April 2010, Columbia Gas of Ohio will change the way it buys natural gas for customers who have not selected an alternative natural gas supplier or enrolled with a government aggregation buying group. The changes will not affect

In December 2008, the Public Utilities Commission of Ohio (PUCO) adopted an agreement, arrived at between the parties in the case that allows Columbia Gas of Ohio to increase the rates it charges for natural gas distribution service. The PUCO also approved the company’s proposal to implement a new “levelized”

The Public Utilities Commission of Ohio (PUCO) and the Ohio State Highway Patrol work to ensure that commercial motor vehicles (CMV) are traveling safely throughout Ohio. PUCO inspectors regularly conduct safety inspections on CMVs. Each safety inspection follows a thorough process to make sure that the driver and

The Public Utilities Commission of Ohio (PUCO) is comprised of five commissioners appointed to rotating, five-year terms by the governor. Terms typically begin in April. One seat on the Commission becomes available each year, and any Ohioan who is not employed by a public utility and does not have a financial

Voice and other telecommunications services traditionally carried over the public telephone network are now being offered using Internet technology. If you are considering these services, commonly known as Voice over Internet Protocol (VoIP), the frequently asked questions below provide useful information that may