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Consumer Topics

Governmental Energy Aggregation: Local Community Buying Power
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Green Pricing Programs
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Vectren Energy Delivery of Ohio's Standard Choice Offer

Beginning in October 2008, Vectren Energy Delivery of Ohio has changed the way it buys natural gas for customers who have not selected an alternative natural gas supplier. The changes do not affect customers that have enrolled with a supplier under the Energy Choice program. What has changed? Under a new pilot

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Dominion East Ohio Standard Choice Offer and Standard Service Offer
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February 14, 2012
Columbia Gas of Ohio Standard Choice Offer

Beginning in April 2010, Columbia Gas of Ohio will change the way it buys natural gas for customers who have not selected an alternative natural gas supplier or enrolled with a government aggregation buying group. The changes will not affect

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Gas Cost Recovery (GCR): How it Affects Your Natural Gas Bill

What is the Gas Cost Recovery? The Gas Cost Recovery (GCR) is the actual cost of natural gas that a local distribution company (LDC) pays to purchase natural gas for your use. That cost is then passed through to you on a dollar-for-dollar basis with no mark-up or profit to the LDC. Only the actual costs of the

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Dayton Power & Light‘s Electric Security Plan
Dayton Power & Light‘s Electric Security Plan
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Guide to Establishing Utility Services

Moving into a new home or apartment can be an exciting but hectic time. One aspect of moving that can be overwhelming for some is establishing utility services including  electric ,  natural gas ,  telephone , and  water service. How long will it take to install service? What options are available? Who do

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Legislative Testimony

2009 September 29 Commissioner Ronda Hartman Fergus's testimony before the Senate Energy and Public Utilties Committee regarding Senate Bill 162 Commissioner Ronda Hartman Fergus's testimony before the House Public Utilities Committee regarding House Bill 276   May 26 PUCO Overview Testimony of Chairman

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Natural Gas Pipeline Safety in Ohio

The PUCO is committed to ensuring the safe, reliable and environmentally sound operation of Ohio's natural gas pipeline system. PUCO investigators inspect each natural gas pipeline system in the state at least once every two years and review records and procedures implemented by utilities. When violations are detected, the PUCO orders corrective action and may assess fines and other penalties to ensure that Ohio’s natural gas pipeline systems continue to deliver natural gas safely and reliably.

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Environmental Disclosure Information for Consumers
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Distributed Generation Contact Information
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Changing Area Codes: What Consumers Should Know

Why do we need new area codes? Over the past decade, the importance of technology in everyday life has increased tremendously. Households no longer have a single phone for the whole family. Now, many households have multiple phone lines, cell phones, and Internet access. Businesses also require more phone lines and

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Stay connected with Lifeline

Lifeline Assistance makes basic local telephone service more affordable for income-eligible families across Ohio. Those who qualify could receive discounts for monthly telephone bills and/or installation costs of telephone service.

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Electricity and the Environment

The PUCO is the sole agency charged with regulating Ohio’s electric and  natural gas  utilities. Because energy issues often contain an environmental component, it is essential for the PUCO to maintain strong relationships with the  Ohio Environmental Protection Agency (OEPA) and the  Ohio Department of Natural

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Moving in Ohio: Know your rights when hiring a moving company

Congratulations on your move! When hiring a moving company, you have rights guaranteed by law and enforced by the PUCO. When planning a move, and hiring a moving company, you should know your rights regarding: Estimates Bill of lading Insurance coverage Claims Estimates When selecting a moving company, you

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Interconnection: A Customer's Guide
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Distributed Generation: Generating Your Own Electricity

An electric customer can shave the “peak” off the power they would otherwise buy on a hot summer day--or when electricity prices are too high, by using a customer-owned generator .  Self generation  is also an option for customers who prefer to use renewable energy from the sun, wind or  biomass -based fuels.

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Interconnection Checklist

Want to simplify the review of your interconnection application? Please take a few minutes to consider the following: Is your generating equipment (either by itself or as part of a group of generators) larger than 20 megawatts?  Please contact

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Net Metering FAQ

Generating Your Own Electricity: Net Metering Interested in producing your own electricity?  Let us provide you with general information to assist you in making an informed decision. If you are an electric utility customer and are interested in generating your own electricity from renewable sources Ohio law allows

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