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PUCO websites will be unavailable on Saturday September 6, 2014 between the hours of 1 p.m. and 7 p.m.   We apologize for any inconvenience.
 

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Privacy Notice

The Public Utilities Commission of Ohio recognizes the importance of privacy to our web site visitors. Therefore, visitors should be aware of the following information.

Public Records

Visitors should be aware that, subject to certain statutory exceptions, most documents and records maintained by the PUCO and the State of Ohio, including but not limited to electronic data, are public records under Ohio law. Therefore, information submitted through this web site may be subject to disclosure pursuant to a public records request.

Usage Statistics

In order to generate usage statistics to help us improve our web site, we automatically collect certain information on every visitor to the web site. However, this information does not disclose "personal identifiers" (such as name, address, telephone number, e-mail address, etc.). Each time a request is made to view a page within this web site, our web site creates a log file capturing generic user information. Examples of this type of information includes the type of Internet browser or computer operating system you are using, the date and time you accessed this site, the Internet protocol address of the individual computer (or proxy server) making the request, and the Internet address of the site from which you may have linked to this site.

Online Forms and E-mail

This web site does not collect personally identifiable information (such as name, address, telephone number, etc.) unless you provide such information voluntarily. You are free to provide or not to provide the requested information. Any personal information voluntarily provided by visitors, including personal information submitted on online forms and e-mail, will be used for the purposes stated on the web page and may also be shared with others as required by law or pursuant to agency authority. Information submitted through this web site also may be subject to disclosure pursuant to a public records request.

Web Cookies

Visitors to this web site will receive data linking their computer to this website (a "cookie"). Cookies may be used when necessary to complete a transaction, to process data submitted to us online, to facilitate ongoing Internet interaction, or to collect information to improve the site. Information collected on our web site, including cookies, may also be subject to disclosure pursuant to a public records request.

Security Measures

We take very seriously the integrity of the information and systems that we maintain. Therefore, we have instituted security measures for all information systems under our control. These security measures are designed to identify attempts to tamper with this web site. Information collected through these security measures may be used in connection with a criminal prosecution or other legal proceedings.

Access and Dispute of Information Rights

Pursuant to Ohio Revised Code, sections 149.43, 1347.08 and 1347.09, users have rights to their information given to this site, in respect to inspecting, correcting and disputing. This is applicable to any information collected, used or maintained on the www.PUCO.ohio.gov website.

Contact

If you would like information on how to review or correct information submitted through this web site, or if you have questions about this privacy statement, please contact the Webmaster. Visit the Contact the PUCO page to learn about other contact information.