Be Informed!

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General Topics

• Guide to Establishing Utility Services
• How the PUCO Works for You
• Information about Ohio's New Electricity Law
• PUCO Commissioners
• Utility Rate Case Process
• Where does Ohio's electricity come from?

Your Rates and Service

Electric

Natural Gas

• Columbia Gas of Ohio's Distribution Rate

• Columbia Gas of Ohio Standard Choice Offer

• Dominion East Ohio's Distribution Rate

• Dominion East Ohio's Standard Choice Offer and Standard Service Offer

• Duke Energy Ohio's Natural Gas Distribution Rate

• Vectren Energy Delivery of Ohio's Distribution Rate

• Vectren Energy Delivery of Ohio's Standard Service Offer

Education and Outreach

• Activity and Learning Resources

• Publications Available for Order

• Community Outreach Events

• Reading Your Natural Gas Meter

Choice and Competition

• Apples To Apples Price Comparison Charts  

• Choosing an Electric Supplier

• Choosing a Natural Gas Supplier

• Consumer Guide to Internet Phone Service  

Billing and Ways to Save

• Budget Billing for Natural Gas and Electric Service: How it Works

• Energy and Water Conservation Tips

• Energy Assistance Programs

• Gas Cost Recovery (GCR): How it Affects Your Natural Gas Bill

• Lifeline Telephone Assistance Program

• Understanding Your Electric Bill

• Understanding Your Natural Gas Bill

• Understanding Your Telephone Bill  

Safety and Security

• Electric Safety

• Enhanced Emergency 9-1-1 Service

• Highway-Rail Grade Crossings: 7 Steps for Safety

• Natural Gas Safety

• Ohio's Rail Grade Crossing Programs

• Ohio Rail Hotline

• Railroad Crossing Inventory

• Electric Power Outages: A PUCO Guide to Being Prepared

Know Your Rights and Responsibilities

• Changing Area Codes: What Consumers Should Know

• Electric Customers' Bill of Rights

• How to Testify at a PUCO Public Hearing

• Moving in Ohio: Know your Rights when Hiring a Moving Company

• Natural Gas Customers’ Bill of Rights

• The Do Not Call Registry: Preventing Unwanted Telemarketing Calls

• Wireless Local Number Portability: Frequently Asked Questions

Still not finding what you're looking for? Access our complete consumer topics index for more information.