Be Informed!

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General Topics

• Guide to Establishing Utility Services
• How the PUCO Works for You
• Information about Ohio's New Electricity Law
• PUCO Commissioners
• Utility Rate Case Process
• Where does Ohio's electricity come from?

Your Rates and Service

Electric

Natural Gas

• Columbia Gas of Ohio's Distribution Rate
• Columbia Gas of Ohio Standard Choice Offer
• Dominion East Ohio's Distribution Rate
• Dominion East Ohio's Standard Choice Offer and Standard Service Offer
• Duke Energy Ohio's Natural Gas Distribution Rate
• Vectren Energy Delivery of Ohio's Distribution Rate
• Vectren Energy Delivery of Ohio's Standard Service Offer

Education and Outreach

• Activity and Learning Resources
• Publications Available for Order
• Community Outreach Events
• Reading Your Natural Gas Meter

Choice and Competition

• Apples To Apples Price Comparison Charts  
• Choosing an Electric Supplier
• Choosing a Natural Gas Supplier
• Consumer Guide to Internet Phone Service  

Billing and Ways to Save

• Budget Billing for Natural Gas and Electric Service: How it Works
• Energy and Water Conservation Tips
• Energy Assistance Programs
• Gas Cost Recovery (GCR): How it Affects Your Natural Gas Bill
• Lifeline Telephone Assistance Program
• Understanding Your Electric Bill
• Understanding Your Natural Gas Bill
• Understanding Your Telephone Bill  

Safety and Security

• Columbia Gas of Ohio and Natural Gas Riser Safety
• Electric Safety
• Enhanced Emergency 9-1-1 Service
• Highway-Rail Grade Crossings: 7 Steps for Safety
• Natural Gas Safety
• Ohio's Rail Grade Crossing Programs
• Ohio Rail Hotline
• Railroad Crossing Inventory
• Electric Power Outages: A PUCO Guide to Being Prepared

Know Your Rights and Responsibilities

• Changing Area Codes: What Consumers Should Know
• Electric Customers' Bill of Rights
• How to Testify at a PUCO Public Hearing
• Moving in Ohio: Know your Rights when Hiring a Moving Company
• Natural Gas Customers’ Bill of Rights
• The Do Not Call Registry: Preventing Unwanted Telemarketing Calls
• Wireless Local Number Portability: Frequently Asked Questions

Still not finding what you're looking for? Access our complete consumer topics index for more information.