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Webcast help

About webcasts

Because of the complexity of providing the webcasts and technological issues that are outside the PUCO’s control, the PUCO cannot guarantee that you will be able to view a webcast.

The PUCO recognizes that its decisions impact people all over the state of Ohio. To assist those who can not attend a meeting in person, the PUCO attempts to offer webcasts of Commission meetings.  Webcasts are not always a reliable way to get information, and live webcasts are sometimes interrupted for technical reasons. The PUCO attempts to provide the recorded webcasts as soon as possible after the meeting has ended. The recorded version of the meeting is more dependable than viewing the LIVE version. The PUCO keeps the recorded meeting Webcast on the PUCO website for two weeks after the original meeting date. 

Requirements guide:

Because each person using the webcast is in a unique situation, the following may not be a complete list of things you need to view a webcast successfully.   The PUCO webcast uses HTML 5 video with H.2654 video codec.

Common Issues:

  • Missing video codec.
  • Browser security settings.
  • Plugins.
  • Cached content.

Other recommendations:

Test your computer using previously recorded webcasts from the PUCO webcast page.

Contacting the PUCO about webcast problems :

Support is not available during live Webcasts but please contact us with any questions or comments. We will respond as soon as possible. Issues can be directed to Webmaster@puco.ohio.gov.