COLUMBUS, OHIO (Jan. 25, 2016) — Beginning Jan. 30, 2016, all local calls made within the Ohio 614 area code must be placed using the 10- or 11-digit telephone number (area code plus the seven-digit telephone number or 1 + area code + seven-digit telephone number).
To ensure a continuing supply of telephone numbers, the new 380 area code will be added to the 614 area code region, which generally covers the central region of Ohio. The Public Utilities Commission of Ohio (PUCO) ordered an area code overlay for the area served by 614. The new 380 area code will be “overlaid” or superimposed over the same geographical area as the 614 area code.
Residential and business customers within the existing 614 area code should be prepared for the introduction of the new 380 area code. Beginning Feb. 27, 2016, customers in the 614 area code region requesting new service, an additional line or, in some cases, moving their service may be assigned a number in the new 380 area code.
Effective Jan. 30, 2016, 10- or 11-digit dialing (area code plus the seven-digit telephone number or 1 + area code + telephone number) will be necessary for local and expanded local calls to be completed. Local calling areas and rates will not be affected by this change.
The most important facts that consumers and businesses need to know about the upcoming 380 area code overlay are:
Customers should identify their telephone number as a 10-digit number (area code + seven digit telephone number), and include the area code when giving the number to their friends, family, business associates, customers, etc.
Customers should ensure that all services, automatic dialing equipment, applications, software or other types of equipment recognize the new 380 area code as a valid area code. Some examples are life safety systems, fax machines, Internet dial-up numbers, alarm and security systems, gates, speed dialers, mobile phone contact lists, call forwarding settings, voicemail services and similar functions. Be sure to check your business stationery, advertising materials, personal checks and your personal or pet ID tags to ensure the area code is included in your telephone number. Remember that all local calls must be programmed using 10 digits and you need to add “1” for all long distance calls.
For more information, please visit www.PUCO.ohio.gov or call the PUCO Call Center at (800) 686-PUCO (7826).
The Public Utilities Commission of Ohio (PUCO) is the sole agency charged with regulating public utility service. The role of the PUCO is to assure all residential, business and industrial consumers have access to adequate, safe and reliable utility services at fair prices while facilitating an environment that provides competitive choices. Consumers with utility-related questions or concerns can call the PUCO Call Center at (800) 686-PUCO (7826) and speak with a representative.
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