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Public Utilities Commission Contact Information

Consumer Call Center

 

Available 8 a.m. to 5 p.m., Monday through Friday. Please contact your local emergency agencies or your local utility company for emergency response.

(800) 686-PUCO (7826)
(614) 466-3292 (in Columbus area)
(800) 686-1570 (TTY-TDD)

Fax

(614) 752-8351

Mailing Address

180 East Broad Street
Columbus, Ohio 43215
Directions to the PUCO

To request an email contact or receive specific information, you may also choose from the following options:




Questions about becoming a certified Ohio Renewable Energy Resource Generating Facility

Questions about  the application process to become a certified Ohio Renewable Energy Resource Generating Facility under the state’s Alternative Energy Portfolio Standard.   Please also see Application for Certification as an Ohio Renewable Energy Resource Generating Facility.

To request an e-mail contact, please provide your e-mail address and click the "Contact Me" button:




Questions concerning Competitive Retail Natural Gas Provider Forms.

Learn more.

To request an e-mail contact, please provide your e-mail address and click the "Contact Me" button:




Customer Service Contacts for Major Utility Companies

Click here for customer service phone numbers for Ohio's major utility companies.




Electric Do Not Aggregate List

To request an e-mail contact, please provide your e-mail address and click the "Contact Me" button:




Environmental Issues Affecting the Electric Industry

Use this form to request an e-mail contact regarding environmental issues affecting the electric industry.  Learn more on the web page.

To request an e-mail contact, please provide your e-mail address and click the "Contact Me" button:




General Comments and Questions regarding the Web site

General Web site questions are answered by the PUCO Webmaster. 

To request an e-mail contact, please provide your e-mail address and click the "Contact Me" button:




Hazardous Materials Grant Applications

If you have any questions about Hazardous Material Training and  Planning Grants Program or would like to submit a form,   please provide your e-mail or check the Hazmat Grant Information page.

To request an e-mail contact, please provide your e-mail address and click the "Contact Me" button:




Information filed at the PUCO

Any document filed at the PUCO as part of a case or hearing is available at our Docketing page.

To request an e-mail contact, please provide your e-mail address and click the "Contact Me" button:




Listserv E-Mail Notifications

Visit the Listserv E-mail Notification page to join or leave e-mail distribution lists on various utility-related topics.

Notifications for Docketed materials are found in the Docketing Information System.




Maps and GIS Data

For information on any of the PUCO mapping pages or to requst printed maps or GIS data, please use the form below.

To request an e-mail contact, please provide your e-mail address and click the "Contact Me" button:




Questions from Regulated Motor Carriers

Regulated  motor carriers and truck drivers can use the form below to request e-mail contact or select from this list of contact numbers.

To request an e-mail contact, please provide your e-mail address and click the "Contact Me" button:




Natural Gas Electronic Annual Report Forms

In lieu of mailing a paper copy for completion, natural gas companies should download annual report forms from the Commission's website at http://www.puco.ohio.gov/puco/forms/. If the company wishes to receive the files or "runtime" version on CD or otherwise requires technical assistance, please follow the contact procedure:

To request an e-mail contact, please provide your e-mail address and click the "Contact Me" button:




Ohio 9-1-1 Coordinator

Learn more about the Ohio 9-1-1 Council and Advisory Board.

Contact:
Shawn Smith
Ohio 9-1-1 Coordinator
(614) 644-8950

To request an e-mail contact, please provide your e-mail address and click the "Contact Me" button:




Ohio Biomass Energy Program

The Ohio Biomass Energy Program provides information, resource referrals, business connections, and periodic funding assistance to support the development and use of biomass energy resources in Ohio. Find more contact options on the Ohio Biomass Energy Program web page.

 

To request an e-mail contact, please provide your e-mail address and click the "Contact Me" button:




Ohio Energy Efficiency Technical Resource Manual


 

To request an e-mail contact, please provide your e-mail address and click the "Contact Me" button:




Ohio Power Siting Board

The Board's mission is to support sound energy policies that provide for the installation of energy capacity and transmission infrastructure for the benefit of the Ohio citizens, promoting the State's economic interests, and protecting the environment and land use.  Learn more at the OPSB Web.

To request an e-mail contact, please provide your e-mail address and click the "Contact Me" button:




Order Copies of PUCO Publications

The PUCO produces numerous brochures and utility-related fact sheets that inform Ohio's utility customers of their rights, responsibilities, and opportunities in today’s choice-driven utility environment.  The PUCO is pleased to make these resources easily available to you and your organization by offering bulk copies of all our publications. We can provide up to 50 copies of each publication requested with a maximum of 500 total copies per order.

To request your copies, please contact us by e-mail following the instructions below, fill out and fax our order form to (614) 752-8802 or call the PUCO Office of Public Affairs at (614) 466-7750. Please specify the name(s) and quantity of the of the publication(s) you are ordering.

To request an e-mail contact, please provide your e-mail address and click the "Contact Me" button:




Railroad Crossing Questions

The Ohio Rail Hotline, at (866) 814-RAIL (7245), provides Ohioans with a toll-free resource answering all their railroad crossing questions.




Request a PUCO Representative to Speak to Your Organization

PUCO representatives are available to speak to your organization regarding various utility issues. To schedule a speaker, please contact us by e-mail following the instructions below or call the PUCO Office of Public Affairs at (614) 466-7750. Please provide the date and time of your event/meeting, the location of the event/meeting, the name of your organization, and contact information.

To request an e-mail contact, please provide your e-mail address and click the "Contact Me" button:




Rules and Legal Questions

Questions regarding PUCO and Ohio Power Siting Board Rules or other legal matters.  More information about Rules can be found on the PUCO Rules and Regulations web page.

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Telephone Directories




Webmaster: Report problems with the website

Technical problems concerning the PUCO Website can be addressed to the PUCO Webmaster.  Webmaster@puc.state.oh.us

The Public Utilities Commission of Ohio
180 E. Broad St., Columbus, OH 43215
Ted Strickland, Governor • Alan R. Schriber, Chairman
An Equal Opportunity Employer and Service Provider
(800) 686-PUCO (7826) - (800) 686-1570 (TTY-TDD)
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