The Lifeline Assistance Program provides eligible customers with a discount on their monthly basic telephone rate, a waiver of deposit fees and charges for telephone service connection and provides free toll blocking and 900 or 976 blocking. Contact your local telephone company to see if you qualify for Lifeline.
You may qualify for Lifeline if your household income is at or below 135 percent of the poverty level or if you participate in one of the following assistance programs:
The Lifeline discount will apply to only one telephone line per principle place of residence. Keep in mind that the amount of the discount varies by local telephone company, and some restrictions may apply to your service.
Many of Ohio’s landline telephone companies offer an enhanced Lifeline program that includes an additional monthly basic telephone rate discount. You may qualify for this enhanced program if your household income is at or below 150 percent of the poverty level or if you receive benefits from any of the above assistance programs or from the Supplemental Security Income-Blind and Disabled (SSDI) or General Assistance, including Disability Assistance
In 2009, the Public Utilities Commission of Ohio (PUCO) allowed a wireless telephone company to begin providing Lifeline discounts to customers. You may qualify if your household income is at or below 150 percent of the poverty level or if you receive benefits from any of the assistance programs listed above. However, Lifeline benefits may be applied to only one type of service – landline or wireless. Therefore, as a qualified customer, you must choose which service would best provide your needs.
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