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Public Utilities Commission Consumer Information Center

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Frequently Requested

General Topics

Your Rates and Service

Electric

Natural Gas

Telephone

Water

Education and Outreach

Choice and Competition

Billing and Ways to Save

Safety and Security

Know Your Rights and Responsibilities

Still not finding what you're looking for? Access our complete consumer information index for more information.

File a Complaint

The PUCO can help resolve disputes between residential, business, and industrial consumers and regulated utility companies and service providers in the electric, natural gas, telephone, water, and household goods moving industries. Learn how to file a complaint.

Ask a Question

Do you have a question about the PUCO or your utility services? The PUCO can provide information about utility payment plans, the rules governing utility companies, and the status of pending cases before the Commission. Contact the PUCO call center at (800) 686-PUCO or use our online form to get help with your question.

Sign up to receive email updates from the PUCO.

Other Ways to Contact the PUCO

Customer Service Phone Numbers for Major Utility Companies
The Public Utilities Commission of Ohio
180 E. Broad St., Columbus, OH 43215
Ted Strickland, Governor • Alan R. Schriber, Chairman
An Equal Opportunity Employer and Service Provider
(800) 686-PUCO (7826) - (800) 686-1570 (TTY-TDD)
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