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Public Utilities Commission Customer Service Phone Numbers for Major Utility Companies

Telephone

AT&T
(800) 660-1000
www.sbc.com/att

CenturyTel
(800) 201-4099 (residential customers)
(800) 201-4102 (business customers)
www.centurytel.com

Cincinnati Bell
(513) 565-2210
www.cincinnatibell.com

Corecomm
(888) 396-3040 (business customers)
(877) 267-3266 (residential customers)
www.core.com

EMBARQ
(866) 304-6820
www.embarq.com

MCI
(800) 444-3333
www.mci.com

Qwest
(800) 860-2255
www.qwest.com

Sage
(888) 449-4940
www.sagetelecom.com

Time Warner Telecom
Cincinnati: (513) 644-8982
Columbus: (614) 255-2000
Dayton: (937) 425-8200
http://twtelecom.com

Windstream
(800) 347-1991 (Residential)
(800) 843-9214 (Business)
www.windstream.com

Verizon
(800) 483-3000
www.verizon.com

Electric

American Electric Power
Columbus Southern Power: (800) 277-2177
Ohio Power: (800) 672-2231
www.aepohio.com

Duke Energy Ohio
(513) 421-9500
(800) 544-6900
http://www.duke-energy.com

Dayton Power & Light
(937) 331-3900
(800) 433-8500
www.waytogo.com

FirstEnergy
(800) 589-3101 (CEI Division)
(800) 633-4766 (OE Division)
(800) 447-3333 (TE Division)
www.firstenergycorp.com

Natural Gas

Columbia Gas
(800) 344-4077
www.columbiagasohio.com

Dominion East Ohio
(800) 362-7557
www.dom.com

Duke Energy Ohio
(800) 544-6900
www.duke-energy.com/ohres

Vectren
(800) 227-1376
www.vectrenenergy.com

Water

Aqua Ohio Water
(877) 987-2782
www.aquaamerica.com

Ohio American Water
(800) 673-5999
www.amwater.com

The Public Utilities Commission of Ohio
180 E. Broad St., Columbus, OH 43215
Ted Strickland, Governor • Alan R. Schriber, Chairman
An Equal Opportunity Employer and Service Provider
(800) 686-PUCO (7826) - (800) 686-1570 (TTY-TDD)
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